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Overview

Encore OS provides advanced document capabilities including enhanced preview, version control, approval workflows, and integrations with external document services.

Enhanced Document Preview

Supported Formats

Native Preview (In-Browser):
  • PDF: High-quality rendering with zoom, pan, search
  • Images: JPG, PNG, GIF, WebP with zoom and pan
  • Text: TXT, MD, JSON with syntax highlighting
External Viewer (Microsoft 365):
  • Word: DOCX, DOC
  • Excel: XLSX, XLS
  • PowerPoint: PPTX, PPT
Download Only:
  • All other formats

PDF Preview Features

  • Page thumbnails sidebar
  • Jump to page (input field)
  • Next/previous page buttons
  • Keyboard shortcuts (arrow keys)

Zoom Controls

  • Fit to width
  • Fit to page
  • Custom zoom (50% - 200%)
  • Zoom in/out buttons
  • Mouse wheel zoom
  • Full-text search across all pages
  • Highlight matches
  • Navigate between matches
  • Case-sensitive option

Tools

  • Print document
  • Download PDF
  • Rotate pages
  • Select and copy text
Example Usage:

Image Preview Features

Viewing

  • High-resolution display
  • Smooth zoom (25% - 400%)
  • Pan with mouse drag
  • Fullscreen mode

Tools

  • Rotate 90° clockwise/counter-clockwise
  • Fit to screen
  • Actual size (100%)
  • Download original
Example Usage:

Office Document Preview

Uses Microsoft Office Online Viewer (requires internet):
  • View-only mode (no editing in preview)
  • Preserves formatting and layout
  • Shows formulas in Excel
  • Displays animations in PowerPoint
Limitations:
  • Requires public internet access
  • 10MB file size limit
  • No preview for password-protected files

Document Version Control

Automatic Versioning

Encore OS automatically versions documents when:
  • File is replaced with new upload
  • Document content is edited (if applicable)
  • Document metadata is significantly changed
Version Numbering:
  • Major versions: 1.0, 2.0, 3.0 (manual major version bump)
  • Minor versions: 1.1, 1.2, 1.3 (automatic on replace)

Version History

View all versions:
1
  • Open document detail page
  • Navigate to Versions tab
  • See list of all versions with:
    • Version number
    • Upload date
    • Uploaded by
    • File size
    • Change note (if provided)

    Comparing Versions

    Compare two versions:
    1
  • Select two versions (checkboxes)
  • Click Compare
  • View side-by-side differences
  • Supported Comparison:
    • Text documents (word-level diff)
    • PDF (page-by-page visual diff)
    • JSON (structure diff)

    Restoring Previous Version

    Revert to an older version:
    1
  • Select version to restore
  • Click Restore This Version
  • Confirm action
  • Current version becomes new version with restored content
  • Note: Original current version is preserved as a version.

    Document Approval Workflow

    Full approval workflow capabilities:
    • Multi-step approval chains
    • Approval routing by role or user
    • Approval status tracking
    • Email notifications to approvers
    See Document Approval Guide for full details.

    Document Templates

    Creating Document Templates

    Org admins can create reusable document templates:
    1
  • Upload a template file (DOCX, XLSX, PDF)
  • Define merge fields (placeholders)
  • Map fields to Encore OS data
  • Save as template
  • Example Merge Fields:
    • {{resident.name}}
    • {{organization.address}}
    • {{today_date}}
    • {{staff.signature}}

    Generating Documents from Templates

    Users can generate new documents:
    1
  • Go to DocumentsCreate from Template
  • Select template
  • Fill in data fields
  • Click Generate Document
  • New document created with data merged
  • Use Cases:
    • Admission packets
    • Discharge summaries
    • Employment contracts
    • Monthly reports

    Document OCR (Optical Character Recognition)

    Automatic OCR

    Encore OS automatically extracts text from:
    • Scanned PDFs
    • Image files (JPG, PNG)
    • Screenshots
    Features:
    • Full-text search on scanned documents
    • Copy text from images
    • Data extraction (dates, names, amounts)

    Manual OCR Trigger

    For older documents without OCR:
    1
  • Open document
  • Click Extract Text
  • Wait for processing (30-120 seconds)
  • View extracted text in Text tab
  • Limitations:
    • Requires clear, high-resolution images
    • Handwriting support limited
    • Best results with typed documents

    Document Collaboration

    Document Comments

    Add comments to documents:
    1
  • Open document preview
  • Select text or area
  • Click Add Comment
  • Type comment and Submit
  • Comment Features:
    • Thread replies
    • @mentions to notify users
    • Mark as resolved
    • Comment notifications

    Document Sharing

    Share documents with external users:
    1
  • Open document
  • Click Share
  • Enter email addresses
  • Set permissions (view only, comment, download)
  • Set expiration date (optional)
  • Send invitation
  • Security:
    • Shared links expire after X days
    • Password protection optional
    • Track external views
    • Revoke access anytime

    Document Metadata

    Standard Metadata

    All documents include:
    • File name
    • File type (MIME type)
    • File size
    • Upload date/time
    • Uploaded by
    • Category
    • Tags
    • Description

    Custom Metadata

    Org admins can define custom fields:
    1. Go to SettingsDocumentsCustom Fields
    2. Add fields:
      • Text
      • Number
      • Date
      • Dropdown (predefined values)
      • Checkbox
    Example Custom Fields:
    • Contract Number (text)
    • Contract Value (number)
    • Expiration Date (date)
    • Renewal Status (dropdown: Pending, Approved, Expired)
    Search documents by:
    • Content: Full-text search inside documents
    • Metadata: File name, tags, category
    • Custom Fields: Any custom field value
    • Date Range: Upload date, modified date
    • File Type: PDF, DOCX, images, etc.
    • Owner: Uploaded by specific user
    • Site: Documents at specific site
    Search Operators:
    • "exact phrase" - Search for exact phrase
    • field:value - Search specific field
    • field:>value - Greater than (numbers, dates)
    • field:<value - Less than
    • -term - Exclude term
    Example Searches:
    • contract "renewal clause" - Contracts mentioning renewal clause
    • category:HR hire_date:>2025-01-01 - HR docs for hires after Jan 1
    • type:pdf size:>5MB - Large PDF files

    Saved Searches

    Save frequently-used searches:
    1
  • Perform search
  • Click Save Search
  • Name the search
  • Access from Saved Searches dropdown
  • Document Analytics

    Document Metrics

    Track document usage:
    • View count
    • Download count
    • Unique viewers
    • Average view duration
    • Last accessed date
    Access: Document detail page → Analytics tab

    Organization-Wide Analytics

    Org admins can view:
    • Most viewed documents
    • Storage usage by category
    • Document growth over time
    • User upload activity
    • Search trends
    Access: Settings → Documents → Analytics

    Bulk Operations

    Bulk Upload

    Upload multiple documents at once:
    1
  • Go to DocumentsUpload
  • Drag and drop multiple files
  • Set common metadata (category, tags)
  • Upload all
  • Limits:
    • Max 50 files per batch
    • Max 500MB total per batch

    Bulk Metadata Update

    Update metadata for multiple documents:
    1
  • Select documents (checkboxes)
  • Click Bulk ActionsUpdate Metadata
  • Choose fields to update
  • Apply changes to all selected
  • Bulk Download

    Download multiple documents as ZIP:
    1
  • Select documents
  • Click Download Selected
  • ZIP file generated and downloaded
  • Note: Large selections may take time to prepare.

    Document Expiration

    Setting Expiration Dates

    Set expiration for time-sensitive documents:
    1
  • Edit document metadata
  • Set Expiration Date
  • Choose expiration action:
    • Notify Only: Send notification to owner
    • Archive: Move to archive folder
    • Delete: Permanently delete (with 30-day recovery)

    Expiration Notifications

    Automatic notifications sent:
    • 30 days before expiration
    • 7 days before expiration
    • On expiration date
    • 7 days after (if still active)

    Integration with External Services

    Microsoft OneDrive / SharePoint

    Connect Encore OS to OneDrive:
    1
  • Go to SettingsIntegrationsOneDrive
  • Click Connect
  • Authorize Encore OS access
  • Select folders to sync
  • Features:
    • Two-way sync
    • Edit documents in Office 365
    • Changes sync back to Encore OS

    Google Drive

    Similar integration for Google Drive:
    • Connect Google account
    • Select folders to sync
    • Edit in Google Docs/Sheets
    • Automatic sync

    Dropbox

    Link Dropbox account:
    • Sync specific folders
    • Upload to Dropbox from Encore OS
    • Download from Dropbox to Encore OS

    Mobile Document Access

    Mobile App Features

    Encore OS mobile app includes:
    • Document list and search
    • Quick preview (PDF, images)
    • Download for offline access
    • Upload from camera or files
    • Approval actions

    Offline Access

    Download documents for offline use:
    1
  • Open document
  • Tap Make Available Offline
  • Access anytime (even without internet)
  • Automatic Sync:
    • Changes sync when back online
    • Conflict resolution if edited offline

    Best Practices

    1
  • Organize with Categories: Use consistent category structure
  • Tag Everything: Tags improve searchability
  • Use Descriptive Names: Avoid generic names like “document1.pdf”
  • Set Expiration Dates: For time-sensitive documents
  • Add Descriptions: Brief summary of document content
  • Version Control: Don’t delete old versions
  • Regular Cleanup: Archive or delete outdated documents
  • Leverage OCR: Extract text from scanned documents
  • Use Templates: For repetitive document creation
  • Monitor Storage: Review storage usage monthly
  • Troubleshooting

    Document Won’t Preview

    Check:
    • File size under 50MB
    • File format supported
    • Browser has pop-ups enabled
    • Clear browser cache

    Slow Upload

    Check:
    • Internet connection speed
    • File size (compress large files)
    • Multiple users uploading simultaneously
    • Server load

    OCR Not Working

    Check:
    • Image quality (minimum 200 DPI)
    • Document is not password-protected
    • File size under 20MB
    • Clear, typed text (not handwritten)

    Search Not Finding Document

    Check:
    • Document finished uploading
    • OCR completed (for scanned docs)
    • Search permissions (RLS)
    • Document not archived

    Version: 1.0.0
    Last Updated: 2025-11-29