Patient portal sign-in screen atDocumentation Index
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/portal/login where existing portal users authenticate with email and password to access their health information.
Overview
The Portal Sign In page is the authentication entry point for the patient portal. It presents an email/address and password form. On success the user is redirected to/portal/dashboard. The page is accessible without an existing session (public route, no authentication guard) and is WCAG 2.1 AA compliant per inline documentation.
Who it’s for
No explicit permission gate on this route.Before you start
- You must have a registered portal account. If you do not have one, register at
/portal/register. - Your email address must be verified before sign-in will succeed.
Steps
- Navigate to
/portal/login. - Enter your registered email address.
- Enter your password.
- Click Sign In.
- If MFA is enabled on your account, complete the second-factor challenge when prompted.
Key concepts
Show/hide password toggle — The sign-in form includes a control to reveal or hide the password field. Error sanitization — Error messages shown on failed sign-in are sanitized; internal details are never exposed.Related
Platform Foundation
Platform Foundation overview.
Governance & parity
This page documents shipped product behavior. It is not medical, legal, or
billing advice. Verify against your organization’s policies and applicable
regulations before using it for clinical, compliance, or billing decisions.
Protected health information (PHI) shown in the product is governed by your
tenant’s access controls and is never exposed in this documentation.
Documentation sources
Documentation sources
- src/routes/public.tsx
- src/cores/pm/pages/portal/PortalLoginPage.tsx
- src/cores/pm/hooks/usePortalAuth.ts