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Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

Knowledge Base is the admin page at /settings/knowledge-base where authorized users manage the organization’s library of knowledge articles. Articles can be created, searched, filtered by status and category, published, archived, and deleted.

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Overview

The page renders a searchable, filterable card grid of KnowledgeArticle records fetched via useKnowledgeArticles. Search is debounced and URL-synced. Filters include status (KnowledgeArticleStatus) and category (KnowledgeArticleCategory). Bulk operations (publish, archive, delete) are available via useBulkKnowledgeOperations. Individual articles support publish, archive, and delete. Navigation to create and edit pages is provided. The individual article page is at /settings/knowledge-base/:id.

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Who it’s for

Requires permission pf.ai_skills.view.

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Before you start

  • You must hold pf.ai_skills.view to access this page.
  • To create or publish articles, additional write permissions may apply (confirm with SME).

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Steps

  1. Navigate to Settings → Knowledge Base (/settings/knowledge-base).
  2. Use the search input to filter articles by title or content.
  3. Use the Status and Category dropdowns to narrow results.
  4. To create a new article, click New Article.
  5. To publish a draft article, click the publish action on its card.
  6. To archive an article, use the archive action.
  7. For bulk operations, select multiple articles and choose a bulk action (publish, archive, or delete).

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Key concepts

Knowledge article status — values include draft, published, and archived (from STATUS_OPTIONS). Only published articles are available to AI skills. Category — articles are tagged with a category from CATEGORY_OPTIONS. Confirm values with an SME.

Platform Foundation

Platform Foundation overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/platform.tsx
  • src/platform/knowledge/pages/KnowledgeBaseListPage.tsx
  • src/platform/knowledge/hooks/use-knowledge-articles.ts