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Track and manage allowance for doubtful accounts with reserve calculations and write-off tracking at the in-app route /fa/bad-debt-reserves.

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Overview

This screen displays a summary of bad debt reserves and a table of all reserve records for the organization. Three summary cards show Current Reserve Balance (with last calculated date), Total Written Off YTD, and Reserve Utilization percentage. The data table shows reserve date, amount, method badge (Percentage of Sales, Aging Analysis, Specific Identification), linked journal entry (or ”—”), and notes. A “Calculate Reserve” button opens the CreateBadDebtReserveDialog to create a new reserve entry.

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Who it’s for

Required permission: fa.bad_debt.view (enforced at the route via RequirePermission).

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Before you start

  • An organization must be selected.
  • AR invoices and customer data should exist to support reserve calculations.

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Steps

1

Navigate to Bad Debt Reserves

Go to /fa/bad-debt-reserves via Finance & Revenue.
2

Review summary cards

Check Current Reserve Balance, Total Written Off YTD, and Reserve Utilization.
3

Review reserve history

The table lists past reserve entries with dates, amounts, methods, and linked journal entries.
4

Calculate a new reserve

Click “Calculate Reserve” to open the dialog and create a new reserve record.

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Key concepts

  • reserve_method values: percentage_of_sales, aging_analysis, specific_identification
  • currentReserveBalance — current total reserve balance from useBadDebtSummary
  • totalWrittenOffYTD — year-to-date write-off total
  • reserveUtilization — percentage of the current reserve that has been used

Finance & Revenue

Finance & Revenue core overview.

Governance & parity

Documentation coverage and governance.
This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/fa.tsx
  • src/cores/fa/pages/BadDebtReservesPage.tsx
  • src/cores/fa/hooks/useBadDebtReserves.ts