Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

Feature: PM-01-EN-02
Audience: Front desk, schedulers, billers
Last Updated: 2026-04-05

​
What Changed

Patient identifier fields (e.g., “Medicaid Member ID”, “State System ID”) now display jurisdiction-specific labels based on your organization’s configured state profile. For Arizona organizations, you’ll see “AHCCCS Member ID” and “AHCCCS CIS ID” as before. Organizations in other states will see their state’s terminology.

​
How It Works

​
Registration & Demographics

  • Labels adapt automatically — no action required.
  • Format hints appear below identifier fields when your state profile defines a required format (e.g., “Must be 10 digits”).
  • Validation occurs when you leave the field (on blur), not while typing. If the value doesn’t match the expected format, you’ll see an inline error.

​
Patient Detail & List Views

  • Identifier columns and detail labels reflect your jurisdiction’s terminology.
  • When the alias-first feature flag is enabled by your administrator, the system displays the generic identifier value (e.g., Medicaid Member ID) with automatic fallback to the legacy value if the generic field hasn’t been populated yet.

​
FAQ

Q: Do I need to re-enter existing patient identifiers?
A: No. Existing data was automatically migrated. Both legacy and generic fields stay in sync via database triggers. Q: What if I see the default labels (“Medicaid Member ID”) instead of my state’s labels?
A: Your organization’s jurisdiction profile may not be configured yet. Contact your administrator. Q: What happens if I enter a value that doesn’t match the format hint?
A: You’ll see a validation error when you leave the field. Correct the value to match the expected format, or clear the field (it’s optional).