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Documentation Index

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The Information Blocking Review queue allows compliance officers to disposition FHIR access denials for potential information-blocking violations under the Cures Act. Route: /pm/compliance/information-blocking.

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Overview

This page presents a tabbed queue of FHIR access denial records from useInformationBlockingQueue. Each entry is displayed with a disposition badge (pending, valid_exception, info_blocking, under_review), denial category, FHIR resource type, denial narrative, and occurrence timestamp. Compliance officers can click Disposition on pending entries to open InformationBlockingDispositionDialog and record a determination.

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Who it’s for

Requires permission pm.compliance.review (PM_PERMISSIONS.COMPLIANCE_REVIEW).

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Before you start

  • Confirm your organization has the pm.compliance.review permission assigned to the relevant role.
  • Access the queue only to review FHIR-related denial events — entries contain patient access record metadata.

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Steps

1

Navigate to the queue

Go to Practice Management → Compliance → Information Blocking Review or navigate directly to /pm/compliance/information-blocking.
2

Select a disposition tab

Choose one of the four tabs: Pending review, Permitted, Info blocking, or Under review to filter entries by current disposition status.
3

Review an entry

Each card shows the denial category, FHIR resource type, denial narrative, and the date/time the denial occurred.
4

Disposition a pending entry

For entries in the Pending review tab, click Disposition to open the disposition dialog. Select the appropriate determination and save.

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Key concepts

  • Disposition statuses — pending (awaiting review), valid_exception (permitted under ONC exception), info_blocking (potential violation flagged), under_review (investigation open).
  • FHIR resource type — the data type requested by the third-party application when the denial occurred.

Practice Management

Practice Management core overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/pm.tsx
  • src/cores/pm/pages/InformationBlockingReviewPage.tsx
  • src/cores/pm/hooks/useInformationBlockingQueue.ts
  • src/cores/pm/types/patient-access.ts
  • src/platform/permissions/constants.ts