/pm/compliance/information-blocking.
Overview
This page presents a tabbed queue of FHIR access denial records fromuseInformationBlockingQueue. Each entry is displayed with a disposition badge (pending, valid_exception, info_blocking, under_review), denial category, FHIR resource type, denial narrative, and occurrence timestamp. Compliance officers can click Disposition on pending entries to open InformationBlockingDispositionDialog and record a determination.
Who it’s for
Requires permissionpm.compliance.review (PM_PERMISSIONS.COMPLIANCE_REVIEW).
Before you start
- Confirm your organization has the
pm.compliance.reviewpermission assigned to the relevant role. - Access the queue only to review FHIR-related denial events — entries contain patient access record metadata.
Steps
1
Navigate to the queue
Go to Practice Management → Compliance → Information Blocking Review or navigate directly to
/pm/compliance/information-blocking.2
Select a disposition tab
Choose one of the four tabs: Pending review, Permitted, Info blocking, or Under review to filter entries by current disposition status.
3
Review an entry
Each card shows the denial category, FHIR resource type, denial narrative, and the date/time the denial occurred.
4
Disposition a pending entry
For entries in the Pending review tab, click Disposition to open the disposition dialog. Select the appropriate determination and save.
Key concepts
- Disposition statuses —
pending(awaiting review),valid_exception(permitted under ONC exception),info_blocking(potential violation flagged),under_review(investigation open). - FHIR resource type — the data type requested by the third-party application when the denial occurred.
Related
Practice Management
Practice Management core overview.
Governance & parity
This page documents shipped product behavior. It is not medical, legal, or
billing advice. Verify against your organization’s policies and applicable
regulations before using it for clinical, compliance, or billing decisions.
Protected health information (PHI) shown in the product is governed by your
tenant’s access controls and is never exposed in this documentation.
Documentation sources
Documentation sources
- src/routes/pm.tsx
- src/cores/pm/pages/InformationBlockingReviewPage.tsx
- src/cores/pm/hooks/useInformationBlockingQueue.ts
- src/cores/pm/types/patient-access.ts
- src/platform/permissions/constants.ts