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The Denial Prediction Dashboard displays AI model performance metrics for claim denial prediction at route /pm/denial-prediction/dashboard.

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Overview

The page fetches dashboard data via useDenialPredictionDashboard for the current organization, with a hardcoded 90-day lookback window. If no active model exists and no predictions have been made, an empty state prompts that at least 1,000 historical claims are needed. When data is available, the layout shows: an active model badge (version and promotion date), MetricsKPICards (summary metrics), MetricsTrendChart (full-width trend chart over the period), and a two-column grid with PayerAccuracyChart and RevenueImpactCard. All chart and card components are from src/cores/pm/components/denial-prediction/.

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Who it’s for

Requires permission PM_PERMISSIONS.DENIAL_PREDICTIONS_DASHBOARD (enforced via RequirePermission wrapping the page content).

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Before you start

  • You need pm.denial-predictions.dashboard permission.
  • The dashboard requires an active trained model and sufficient historical data to display metrics.

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Steps

1

Open the Denial Prediction Dashboard

Navigate to /pm/denial-prediction/dashboard.
2

Review model status

The badge in the header shows the active model version and when it was promoted. If no active model exists, a “No active model” badge appears.
3

Review KPI metrics

The MetricsKPICards show current prediction performance summary statistics.
4

Analyze trends

The MetricsTrendChart shows how prediction metrics have changed over the 90-day window.
5

Review payer breakdown and revenue impact

The two-column grid shows payer-level prediction accuracy and revenue impact summary.

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Key concepts

Practice Management

Practice Management core overview.

Governance & parity

Documentation coverage and governance.
This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/pm.tsx
  • src/cores/pm/pages/DenialPredictionDashboardPage.tsx
  • src/cores/pm/hooks/useDenialPredictionDashboard.ts