Documentation Index
Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
Use this file to discover all available pages before exploring further.
Module: GR-05 Risk Register
Audience: Risk Managers, Compliance Officers, Administrators
Last Updated: 2025-12-14
Overview
This guide covers how to identify, assess, and manage organizational risks including risk creation, assessment scoring, mitigation planning, linking to sources, and monitoring.
Required Role: Compliance Officer or Organization Admin
Initial Setup
- Navigate to GR → Settings
- Configure Risk Management settings:
- Enable/disable risk reminders
- Set default review frequency
- Configure risk rating thresholds
- Set mitigation reminder intervals
- Save your settings
2. Define Risk Categories
The system includes standard risk categories:
- Operational, Financial, Clinical, Safety, Compliance, Reputational
Custom categories can be configured in module settings if needed.
Risk Identification
Creating a New Risk
- Navigate to GR → Risks
- Click New Risk
- Complete the form:
| Field | Description | Required |
|---|
| Title | Clear risk name | Yes |
| Description | Detailed risk description | Yes |
| Category | Operational, Financial, Clinical, etc. | Yes |
| Risk Owner | Person responsible for risk | Yes |
| Site | Affected site(s) | No |
| Source | How risk was identified | No |
- Click Create Risk
Risk Sources
Document how risks are identified:
| Source | Examples |
|---|
| Audit Finding | Linked from GR-04 |
| Compliance Gap | Linked from GR-03 |
| Incident Report | From incident management |
| Staff Report | Employee-identified |
| External | Industry alerts, regulatory changes |
Linking to Source Entities
Risks can be linked to:
- Audit Findings - Issues discovered during audits
- Compliance Requirements - Regulatory gaps
- Policies - Policy-related risks
- Open the risk detail page
- Go to Linked Items tab
- Click Add Link
- Select entity type and search for the item
- Click Link
Risk Assessment
- Open the risk detail page
- Click New Assessment
- Rate likelihood and impact:
| Likelihood | Score | Description |
|---|
| Rare | 1 | < 1% chance of occurring |
| Unlikely | 2 | 1-10% chance |
| Possible | 3 | 10-50% chance |
| Likely | 4 | 50-90% chance |
| Almost Certain | 5 | > 90% chance |
| Impact | Score | Description |
|---|
| Insignificant | 1 | Minimal effect on operations |
| Minor | 2 | Small impact, easily managed |
| Moderate | 3 | Noticeable impact, requires action |
| Major | 4 | Significant operational impact |
| Catastrophic | 5 | Severe impact, potential failure |
- The risk score is calculated automatically (Likelihood × Impact)
- Add assessment notes
- Click Save Assessment
Risk Rating Matrix
| Score | Rating | Color | Response |
|---|
| 1-4 | Low | Green | Monitor quarterly |
| 5-9 | Medium | Yellow | Monitor monthly |
| 10-15 | High | Orange | Active mitigation required |
| 16-25 | Critical | Red | Immediate executive attention |
Assessment History
Each risk maintains a complete assessment history:
- Track changes in likelihood/impact over time
- Document reasons for rating changes
- Monitor effectiveness of mitigations
Risk Mitigation
Mitigation Strategies
| Strategy | When to Use | Example |
|---|
| Avoid | Eliminate the risk source | Stop high-risk activity |
| Reduce | Lower likelihood or impact | Add controls, training |
| Transfer | Shift risk to third party | Insurance, outsourcing |
| Accept | No action, monitor only | Low-impact risks |
Creating a Mitigation Action
- Open the risk detail page
- Go to Mitigations tab
- Click Add Mitigation
- Complete the form:
| Field | Description | Required |
|---|
| Title | Clear action description | Yes |
| Strategy | Avoid, Reduce, Transfer, Accept | Yes |
| Description | Detailed action steps | Yes |
| Responsible Party | Who will complete it | Yes |
| Due Date | Deadline for completion | Yes |
| Expected Outcome | What success looks like | No |
- Click Create Mitigation
Mitigation Status Workflow
Planned → In Progress → Completed → Verified
Tracking Mitigation Progress
- Navigate to GR → Risks
- Filter by mitigations or use the dashboard
- Review status and progress notes
- Verify completed mitigations
Residual Risk Assessment
After mitigations are implemented:
- Open the risk
- Click New Assessment
- Rate the current (residual) risk with controls in place
- Document how mitigations affected the rating
- Continue monitoring if risk remains above tolerance
Risk Monitoring
Risk Dashboard
The GR Overview shows:
| Metric | Description |
|---|
| Total Risks | Count of active risks |
| Critical Risks | Risks rated critical |
| High Risks | Risks rated high |
| Pending Mitigations | Actions not yet complete |
Risk Register Views
Filter the risk register by:
- Status (Active, Mitigated, Resolved, Closed)
- Rating (Critical, High, Medium, Low)
- Category (Operational, Financial, etc.)
- Owner
- Site
Review Cycles
Set up periodic risk reviews:
- Navigate to GR → Settings
- Configure default review frequency
- Risks will show “Review Due” when period expires
- Conduct reviews and update assessments
Integration with GR Modules
GR-03 Compliance Integration
Risks linked to compliance requirements:
- View linked risks on Requirement Detail page
- Create risks from compliance gaps
- Track compliance-related risks separately
GR-04 Audit Integration
Risks linked to audit findings:
- View linked risks on Audit Detail page
- Create risks from high-severity findings
- Link findings that indicate systemic risk
Viewing Linked Risks
On RequirementDetail and AuditDetail pages:
- Risks tab shows all linked risks
- View risk ratings and status
- Navigate directly to risk detail
- Add new risk links
Notifications & Reminders
Automated Reminders
The system sends automatic reminders for:
| Reminder | When Sent | Recipients |
|---|
| Risk Created | On creation | Risk owner |
| High Risk Alert | When rated high/critical | Risk owner, admins |
| Review Due | At review interval | Risk owner |
| Mitigation Due | 7, 3 days before | Responsible party |
| Mitigation Overdue | When past due | Responsible + supervisor |
Configuring Reminders
- Navigate to GR → Settings
- Under Risk Management:
- Toggle reminder types on/off
- Adjust reminder intervals
- Set escalation rules
- Save settings
Risk Reporting
Available Reports
| Report | Description |
|---|
| Risk Register | Complete list with ratings |
| Risk Summary | High-level statistics |
| Mitigation Status | Progress on all mitigations |
| Trend Analysis | Risk patterns over time |
| Heat Map | Visual likelihood/impact matrix |
Generating Reports
- Navigate to GR → Risks
- Click Reports
- Select report type
- Choose filters (category, rating, date range)
- Export as PDF or CSV
Best Practices
Risk Identification
- Encourage reporting - Create culture of risk awareness
- Regular reviews - Conduct periodic risk assessments
- Learn from incidents - Create risks from near-misses
- Industry awareness - Monitor external risk sources
- Cross-functional input - Include multiple perspectives
Risk Assessment
- Be objective - Use consistent criteria
- Document rationale - Explain likelihood/impact ratings
- Consider controls - Factor in existing mitigations
- Regular reassessment - Update as conditions change
- Calibrate across organization - Ensure consistent ratings
Risk Mitigation
- Prioritize by rating - Address critical risks first
- Set realistic timelines - Allow adequate time
- Assign clear ownership - Single responsible party
- Verify effectiveness - Don’t assume mitigations work
- Monitor residual risk - Continue tracking after mitigation
Common Pitfalls to Avoid
- Incomplete descriptions: Document risks clearly
- Rating inflation/deflation: Use objective criteria
- Missing owners: Every risk needs accountability
- Stale assessments: Review and update regularly
- Unverified mitigations: Always verify effectiveness
Troubleshooting
Common Issues
| Issue | Solution |
|---|
| Can’t create risk | Verify compliance officer role |
| Risk score not calculating | Ensure likelihood and impact are set |
| Reminders not sending | Check module settings |
| Can’t link to finding | Ensure finding exists in GR-04 |
| Can’t assign mitigation | User must be in organization |
Getting Help
For technical issues:
- Check this documentation
- Contact your system administrator
- Submit a support ticket
Need Help? Contact your system administrator.