Overview
When a regulatory report is submitted, Encore publishes aregulatory_report_submitted event. Two consumers act on it:
- Compliance evidence — looks up the citation in the regulation-to-requirement map and creates one
gr_compliance_evidencerow against the matched requirement. - Accreditation evidence — looks up the citation in the regulation-to-accreditation map and creates one
gr_accreditation_evidencerow per active survey for every mapped body.
/gr/regulatory-reports/:reportId. Re-delivery of the same event never creates a duplicate.
The maps live at:
/gr/settings/regulation-requirement-map— citation → compliance requirement/gr/settings/regulation-accreditation-map— citation → accreditation body
Who it’s for
Requires permission to read or manage the maps:gr.regulation_requirement_map.read/.writegr.regulation_accreditation_map.read/.write
org_admin is granted all four by default.
Before you start
- Auto evidence consumers must be enabled in Governance Settings (
enable_auto_evidence_consumers). When disabled, both consumers short-circuit and no evidence is auto-created. - Compliance requirements and accreditations (with active surveys) must exist for the citations you plan to map.
- A regulation-to-requirement match is required for compliance evidence; with no match, the consumer logs a
no_requirement_mappingwarning and skips the row.
Resolution order
The compliance consumer resolves the requirement in this order. The first match wins:- Your organization’s row in Regulation → Requirement Map for the citation.
- The platform-default row for the citation.
- Default evidence requirement in Governance Settings (
default_evidence_requirement_id).
no_requirement_mapping and no evidence row is created.
The accreditation consumer fans out across every mapped body — one evidence row per active survey per body — so a citation mapped to both CARF and Joint Commission produces survey-prep evidence under both.
Add or edit a mapping
1
Open the map
Go to Governance & Compliance → Settings → Regulation → Requirement Map or Regulation → Accreditation Map.
2
Add a mapping
Select Add mapping. Enter the regulation citation exactly as it appears on the report (for example,
42 CFR 483.12) and pick the target requirement or accreditation body.3
Edit or delete
Use the row actions menu to edit or delete an organization row. Rows badged Platform default cannot be edited or removed; add an organization row with the same citation to override the default for your tenant.
4
Verify the wiring
Submit a test regulatory report on an incident. The matching compliance evidence row appears in the requirement’s evidence list with the Auto badge, and survey-prep evidence appears under each mapped active survey.
Key concepts
Related
Governance Settings
Toggle auto evidence consumers and set the fallback requirement.
Evidence
Browse accreditation evidence, including auto-generated rows.
Incidents
Submit regulatory reports from the incident detail page.
Audit findings
Critical and high findings open CAPs automatically.
This page documents shipped product behavior. It is not medical, legal, or
billing advice. Verify against your organization’s policies and applicable
regulations before using it for clinical, compliance, or billing decisions.
Protected health information (PHI) shown in the product is governed by your
tenant’s access controls and is never exposed in this documentation.