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Overview

The Audit Management module helps your organization prepare for, conduct, and track the results of internal and external audits. This guide covers how to understand audits, view findings, and manage corrective actions assigned to you.

Getting Started

Accessing Audit Information

  1. Navigate to GR → Audits from the main menu
  2. View upcoming and recent audits affecting your site or department
  3. Check your assigned corrective actions on the dashboard

What You’ll See


Understanding Audit Types


Understanding Audit Status


Understanding Finding Severity

When auditors identify issues, they are classified by severity:

Understanding Finding Status


Your Role in Audits

Before an Audit

  • Review relevant policies assigned to you
  • Complete required training before the audit date
  • Gather documentation if requested by your supervisor
  • Know your responsibilities for audit day

During an Audit

  • Be available if auditors request to speak with you
  • Answer honestly when interviewed
  • Provide requested documents through proper channels
  • Follow normal procedures - auditors want to see typical operations

After an Audit

  • Review findings that affect your area
  • Complete assigned corrective actions on time
  • Implement changes as directed by supervisors
  • Report progress on your assigned actions

Managing Your Corrective Actions

Viewing Your Actions

  1. Navigate to GR → Audits → Corrective Actions
  2. Filter by Assigned to Me to see your tasks
  3. Or check the GR Dashboard for pending actions

Corrective Action Status

Updating Your Progress

  1. Click on the corrective action
  2. Click Update Status or Add Progress Note
  3. Describe what you’ve done
  4. Attach evidence if applicable
  5. When finished, mark as Completed

Evidence for Corrective Actions

Provide proof that the issue is resolved:

Audit Notifications

Types of Notifications You May Receive

Responding to Notifications

  1. Click the notification to see details
  2. Review the corrective action or finding
  3. Take required action before the due date
  4. Update progress in the system

Audit Readiness

Self-Assessment

Before scheduled audits, you may be asked to:
  1. Complete readiness checklists for your area
  2. Verify documentation is current and accessible
  3. Confirm training is up to date
  4. Report any concerns to your supervisor

Preparing Your Area

  • Keep documentation organized and accessible
  • Ensure posted information is current
  • Follow all policies and procedures consistently
  • Address known issues before the audit

FAQ

I was assigned a corrective action but I don’t understand it

Contact your supervisor or the compliance officer who created the action. They can clarify expectations and provide guidance.

The due date for my corrective action is unrealistic

Contact your supervisor immediately. Due dates can sometimes be extended if there’s a valid reason, but this must be approved before the due date passes.

I completed my corrective action but it still shows “Pending”

Make sure you updated the status in the system:
  1. Open the corrective action
  2. Update status to Completed
  3. Add completion notes
  4. Attach evidence if required
The compliance officer will then verify and close it.

How are audits different from compliance checks?

Who can I ask for help with audit preparation?

  • Your direct supervisor
  • Site compliance officer
  • Organization compliance administrator
  • Department lead for your area


Need Help? Contact your compliance officer or system administrator.