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Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

The My Change Requests page (/it/changes/my-requests) shows the authenticated user’s IT change requests in a tabbed view organized by lifecycle stage.

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Overview

The page calls useMyChangeRequests to load all change requests belonging to the current user. Tab filtering is client-side:
  • Draft: status draft
  • Pending Approval: statuses submitted or cab_review
  • Approved: statuses approved, scheduled, or implementing
  • Completed: statuses completed, rolled_back, rejected, or cancelled
The table shows: CR number, title (linked to /it/changes/:id), status badge, risk level badge, and created date. Draft rows show an Edit link to /it/changes/:id/edit.

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Who it’s for

No explicit secondary permission gate beyond the outer ITViewGuard (it.view).

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Before you start

  • You must have the IT module permission (it.view).

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Steps

1

Open My Change Requests

Navigate to /it/changes/my-requests.
2

Review by status

Click the tabs (All, Draft, Pending Approval, Approved, Completed) to filter your requests by lifecycle stage.
3

Open a request

Click a CR title to navigate to /it/changes/:id for full details.
4

Edit a draft

For requests in Draft status, click Edit to modify the request before submitting.
5

Create a new request

Click New Request to navigate to /it/changes/new.

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Key concepts

ConceptDescription
cr_numberAuto-assigned change request identifier (monospace display)
ChangeStatusBadgeVisual status indicator for the change request lifecycle
RiskLevelBadgeVisual risk level indicator (low, medium, high)

IT Service Management

IT Service Management overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/it.tsx
  • src/cores/it/pages/changes/MyChangeRequestsPage.tsx
  • src/cores/it/hooks/useChangeRequests.ts