Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

The IT Operations page is the main landing view for the IT module at route /it. It displays a summary of active vendors, pending procurement requests, expiring contracts, and overall license compliance, along with grouped widgets for assets, support tickets, security, and operations.

​
Overview

On load the page calls useITDashboardStats to populate four summary cards, then renders ten lazy-loaded dashboard widgets grouped into three sections: Assets & Support, Vendors & Security, and Operations. A settings shortcut button navigates to /it/settings (requires it.settings.admin). Alternate routes: the /it/dashboard route renders the ITDashboard component (a separate detailed dashboard) rather than this overview.

​
Who it’s for

Users with permission it.view (guarded by ITViewGuard → RequirePermission permission={IT_PERMISSIONS.VIEW}).

​
Before you start

  • Confirm you have the IT module enabled for your organization.
  • The page auto-refreshes widget data when the it query key is invalidated.

​
Steps

1

Open the IT module

Navigate to the IT section of the platform. The overview page loads automatically at /it.
2

Review the summary cards

Four stat cards display: Active Vendors, Pending Requests (procurement), Expiring Contracts (next 30 days), and License Compliance percentage. Cards with elevated values display a warning state.
3

Explore the widget sections

Scroll through three sections — Assets & Support, Vendors & Security, and Operations — to see detailed widget data for assets, tickets, SLA status, licenses, vendors, contracts, security posture, procurement, onboarding, and change requests.
4

Use quick actions

The Quick Actions bar (below the page header) provides configurable shortcuts for common tasks in the IT module.
5

Navigate to sub-sections

Click any stat card or widget to navigate to the corresponding detail page, or use the navigation menu to access specific areas.

​
Key concepts

ConceptDescription
useITDashboardStatsHook that loads aggregate stats (active vendors, pending requests, expiring contracts, total/expiring licenses)
StatCard warning stateA card renders in warning variant when Pending Requests > 5 or Expiring Contracts > 0
QuickActionsSectionOrg-scoped configurable shortcuts for module "it", editable by users with the appropriate permission

IT Service Management

IT Service Management overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/it.tsx
  • src/cores/it/pages/ITOverview.tsx
  • src/cores/it/hooks/useITDashboardStats.ts