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Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

The IT Dashboard provides a real-time overview of IT operations and is accessible at /it/dashboard.

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Overview

The IT Dashboard renders a set of lazily-loaded widgets organized into four sections: Key Metrics (four KPI cards: asset overview, ticket priority, license compliance, critical alerts), Operations (six operational widgets: tickets SLA, contract expiration, vendor summary, procurement overview, security summary, change requests), Onboarding & Offboarding (two status widgets), and Recent Activity (a full-width activity feed). Each widget is individually lazy-loaded in a Suspense boundary with a skeleton fallback. A Reports button in the page header links to /it/reports.

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Who it’s for

Requires IT_PERMISSIONS.VIEW (outer ITViewGuard). No additional per-route permission gate.

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Before you start

  • You must hold IT_PERMISSIONS.VIEW to access this screen.

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Steps

1

Open the IT Dashboard

Navigate to /it/dashboard. All widget sections load progressively.
2

Review key metrics

Check the four KPI cards at the top: asset overview, ticket priority, license compliance, and critical alerts.
3

Review operational widgets

Scroll to the Operations section to see tickets SLA, contract expiration, vendor summary, procurement, security, and change request summaries.
4

Review onboarding/offboarding status

The third section shows active onboarding and offboarding workflow counts.
5

View recent activity

The full-width activity feed at the bottom shows recent IT activity events.

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Key concepts

  • Lazy-loaded widgets — Each widget fetches its own data independently; page loads progressively rather than waiting for all data.
  • SkeletonFallback — Each widget shows a skeleton while its data loads.

IT Service Management

IT Service Management overview.

Governance & parity

Documentation coverage and governance.
This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/it.tsx
  • src/cores/it/pages/ITDashboard.tsx