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Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

The Change Requests screen provides a searchable, filterable list of all IT change requests and is accessible at /it/changes.

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Overview

The Change Requests list loads all change requests via useChangeRequests and applies client-side filtering. A search box filters by title. Three dropdowns filter by status (draft, submitted, approved, rejected, scheduled, implementing, completed, rolled_back), change type (standard, normal, emergency), and risk level (low, medium, high). The data table shows CR number, title (linked to detail page), change type, status badge, risk level badge, and scheduled start date. Edit links appear in the row actions when the request is in draft status. A New Request button navigates to /it/changes/new.

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Who it’s for

Requires IT_PERMISSIONS.VIEW (outer ITViewGuard). No additional per-route permission gate.

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Before you start

  • You must hold IT_PERMISSIONS.VIEW to access this screen.

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Steps

1

Open Change Requests

Navigate to /it/changes. The table loads all change requests.
2

Search and filter

Type in the search box to filter by title. Use the Status, Type, and Risk dropdowns to narrow the results.
3

View a change request

Click the title link or the View button in the actions column to open the change-request detail page.
4

Edit a draft request

Click the Edit button in the actions column (visible for draft status only).
5

Create a new request

Click New Request to navigate to the new change-request form.

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Key concepts

  • change_type — Values: standard, normal, emergency.
  • status — Full lifecycle values: draft, submitted, approved, rejected, scheduled, implementing, completed, rolled_back.
  • risk_level — Values: low, medium, high (filter options); critical may appear in data.
  • virtualAutoThreshold — Table uses virtual scrolling when row count exceeds 100.

IT Service Management

IT Service Management overview.

Governance & parity

Documentation coverage and governance.
This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/it.tsx
  • src/cores/it/pages/changes/ChangeRequestListPage.tsx