Overview
The Consent Self-Service feature allows you to view your active, expired, and revoked consents directly from the patient portal. You can also submit requests to revoke or modify existing consents.Viewing Your Consents
- Log in to the Patient Portal.
- Navigate to My Consents from the portal menu.
- You will see a list of all consents associated with your care, including:
- Consent type (e.g., Treatment/Payment/Operations, SUD Counseling Notes)
- Category (Standard, 42 CFR Part 2, Minor, Guardian)
- Status — Active (green), Expired (amber), or Revoked (red)
- Effective and expiration dates
Status Definitions
Requesting a Consent Change
If you wish to revoke a consent or request a scope change:- Find the consent in My Consents.
- Click Request Change on the consent row.
- In the dialog that appears:
- Select the Request Type: Revocation or Scope Change.
- Provide Details explaining your request.
- Click Submit Request.
- A confirmation toast will appear. Your request is now pending staff review.
What Happens Next
- Your request is recorded and sent to your care team for review.
- A staff member will process the request per organizational policy.
- Important: Submitting a request does not immediately revoke or change your consent. A staff member must approve and execute the change.
Frequently Asked Questions
Q: Can I revoke a consent immediately?A: No. For your safety and regulatory compliance, consent changes are reviewed by your care team before taking effect. Q: Will I be notified when my request is processed?
A: Your care team will follow up with you regarding the status of your request. Q: Can I see consents from a different facility?
A: You can only view consents associated with your current care organization.