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Module: CL (Clinical & EHR) — CL-11 EN-35
Audience: Patients using the portal
Last Updated: 2026-02-27

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Overview

The Consent Self-Service feature allows you to view your active, expired, and revoked consents directly from the patient portal. You can also submit requests to revoke or modify existing consents.

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Viewing Your Consents

  1. Log in to the Patient Portal.
  2. Navigate to My Consents from the portal menu.
  3. You will see a list of all consents associated with your care, including:
    • Consent type (e.g., Treatment/Payment/Operations, SUD Counseling Notes)
    • Category (Standard, 42 CFR Part 2, Minor, Guardian)
    • Status — Active (green), Expired (amber), or Revoked (red)
    • Effective and expiration dates

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Status Definitions

StatusMeaning
ActiveConsent is currently in effect
ExpiredConsent has passed its expiration date
RevokedConsent was revoked by you or your care team
If you wish to revoke a consent or request a scope change:
  1. Find the consent in My Consents.
  2. Click Request Change on the consent row.
  3. In the dialog that appears:
    • Select the Request Type: Revocation or Scope Change.
    • Provide Details explaining your request.
  4. Click Submit Request.
  5. A confirmation toast will appear. Your request is now pending staff review.

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What Happens Next

  • Your request is recorded and sent to your care team for review.
  • A staff member will process the request per organizational policy.
  • Important: Submitting a request does not immediately revoke or change your consent. A staff member must approve and execute the change.

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Frequently Asked Questions

Q: Can I revoke a consent immediately?
A: No. For your safety and regulatory compliance, consent changes are reviewed by your care team before taking effect. Q: Will I be notified when my request is processed?
A: Your care team will follow up with you regarding the status of your request. Q: Can I see consents from a different facility?
A: You can only view consents associated with your current care organization.

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Need Help?

Contact your care team or the front desk if you have questions about your consents or need assistance using the portal.