Skip to main content

​
Overview

Arizona law (A.R.S. § 36-2606) requires prescribers to review a patient’s Controlled Substances Prescription Monitoring Program (CSPMP) report before prescribing Schedule II–IV opioid analgesics or benzodiazepines. Encore documents every check on the patient chart — the PDMP Query History card — so your medical record carries the required evidence (who checked, when, and that the results were reviewed). There are two ways to run a check. Both end with the same chart evidence.

​
Prerequisites

  • You need the cl.pdmp.queries.view permission to see PDMP history, and cl.pdmp.queries.create to run checks and attest.
  • For the manual portal check you need your own Arizona AWARxE account (register at arizona.pmpaware.net — individual credentials are required by the state; accounts cannot be shared).
  • The electronic query additionally requires your organization’s PDMP gateway integration to be enabled by an administrator (see the admin guide). Until then, the button returns a notice directing you to the portal flow — you are still fully compliant using it.

​
Common workflows

​
Manual portal check (always available)

1

Open the patient chart → PDMP Query History card

Click Portal Check.
2

Review the report at the AZ CSPMP portal

The dialog’s Open AZ CSPMP Portal button opens arizona.pmpaware.net in a new tab. Log in with your individual AWARxE credentials and review the patient’s 12-month utilization report. (The portal cannot be embedded inside Encore — this is a state-side security restriction.)
3

Record the check

Back in Encore, click I Checked and Reviewed. One click writes both facts to the chart: the CSPMP was checked (a query record marked “AZ portal (manual)”) and you reviewed the results (your attestation, timestamped).

​
Electronic gateway query (when enabled)

  1. On the PDMP Query History card, click Query PDMP. Encore queries the state gateway and saves the normalized results to the chart automatically — the “checked” evidence needs no extra step.
  2. Open the result and review it (prescription count, providers, risk flags when available — note Arizona’s state gateway returns the basic report, so risk scores may be absent).
  3. Click Attest and confirm. Reviewing is a deliberate, separate action for electronic results: attesting confirms you personally looked at them.

​
What the chart shows

Each check appears with its date/time, source badge (gateway name or “AZ portal (manual)”), an Attested badge once reviewed, and any risk flags. Compliance staff can report on this history — it is the AMPM 940 medical-record evidence of CSPMP use prior to prescribing.

​
Troubleshooting

  • “PDMP electronic integration is not enabled…” — expected until your organization completes gateway onboarding. Use Portal Check; it is fully compliant.
  • “PDMP gateway unavailable — the outage has been documented…” — the failed attempt was recorded on the chart automatically (that record is your outage evidence). Complete a Portal Check per policy.
  • Portal login problems — AWARxE accounts are individual and state-managed; reset at arizona.pmpaware.net or contact the AZ Board of Pharmacy CSPMP team.