Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

The Alert Fatigue Dashboard is an analytics screen at /cl/cds-analytics that visualises Clinical Decision Support alert volume, override rates, and acknowledgement times for a selected time window.

​
Overview

The dashboard loads alert data from cl_cds_alerts for the current organisation and aggregates it into four summary cards: Total Alerts, Override Rate, Total Overrides, and Average Acknowledgement Time. A time-window selector (Last 7 days / Last 30 days / Last 90 days) filters the underlying query; the default window is 30 days. An “Override Rate by Rule” bar chart shows the top 10 rules sorted by override rate, and an “Alerts by Rule” table lists all rules with per-rule alert count, override count, override rate badge, and average acknowledgement time. Users with the cl.cds_rules.manage permission see an additional “Alerts by Provider” table that shows the same metrics broken down by the provider who acknowledged each alert.

​
Who it’s for

Requires the cl.cds_rules.manage permission.

​
Before you start

  • The cl.cds_rules.manage permission must be assigned to your role.
  • The organisation must have CDS rules configured and alerts recorded in cl_cds_alerts; if no alerts exist in the selected window the page shows an empty state.

​
Steps

1

Select a time window

Use the dropdown in the top-right corner to choose Last 7 days, Last 30 days (default), or Last 90 days. The summary cards and tables reload automatically.
2

Review the summary cards

Read the four top-level cards: Total Alerts, Override Rate (with a “High” badge when the rate exceeds 50%), Total Overrides, and Avg. Ack Time.
3

Inspect the Override Rate by Rule chart

Scan the bar chart to identify rules with the highest override rates. Only the top 10 rules by alert count are plotted. Hover a bar to see the exact formatted percentage.
4

Drill into the Alerts by Rule table

Review the full table showing Rule name, Alerts, Overrides, Override Rate badge (destructive when >50%), and Avg. Ack Time for every rule in the window.
5

Review provider-level data (manage permission required)

If your role includes cl.cds_rules.manage, scroll to the “Alerts by Provider” table to see the same metrics broken down by the provider who acknowledged each alert.

​
Key concepts

rules are configured on the CDS Rules screen. Override rate is computed as override_count / alert_count for the selected time window. The code marks an alert as overridden via the overridden boolean on cl_cds_alerts. Average acknowledgement time is the mean elapsed minutes between triggered_at and acknowledged_at for alerts that have been acknowledged in the selected window. Alerts never acknowledged are excluded from this calculation.
When no CDS alerts exist in the selected time window the summary cards show zeros and the rule table displays “No alert data” with a shield icon.
If the Supabase query fails, a destructive-bordered card appears with the message “Failed to load analytics data.” No partial data is shown.
While data is fetching, skeleton placeholders appear for the header, the four summary cards, and the chart area.

Clinical

Overview of the Clinical core.

Governance & parity

Documentation coverage and governance.
This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/cl.tsx
  • src/cores/cl/pages/CdsAnalyticsDashboardPage.tsx
  • src/cores/cl/hooks/useCdsAlertAnalytics.ts