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The RingCentral Setup page at /ce/settings/telephony/ringcentral-setup hosts the RingCentral integration setup wizard, allowing administrators to connect a RingCentral account to the Community Engagement telephony features. Alternate route: /ce/telephony/setup.

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Overview

Both /ce/settings/telephony/ringcentral-setup and /ce/telephony/setup mount the same RingCentralSetupPage, which wraps RingCentralSetupWizard inside a PageContainer. The wizard guides administrators through connecting a RingCentral account. Both routes require the ce.admin permission.

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Who it’s for

Permission required: ce.admin

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Before you start

  • You must have ce.admin permission.
  • Have your RingCentral account credentials or API keys ready before starting the wizard.

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Steps

1

Open the setup wizard

Navigate to /ce/settings/telephony/ringcentral-setup or /ce/telephony/setup.
2

Follow the wizard steps

Complete the steps presented by RingCentralSetupWizard to authenticate and connect your RingCentral account.
3

Verify the connection

After completing the wizard, confirm that click-to-call and inbound call features are functional in CE.

Community Engagement

Community Engagement core overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/ce.tsx
  • src/cores/ce/pages/RingCentralSetupPage.tsx
  • src/cores/ce/components/setup/RingCentralSetupWizard.tsx