Documentation Index
Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
Use this file to discover all available pages before exploring further.
Bank Reconciliation Wizard - User Guide
Version: 1.0.0Last Updated: 2026-01-28
Overview
The Bank Reconciliation Wizard guides you through reconciling your bank accounts in 5 easy steps. It automates transaction matching, highlights discrepancies, and ensures your books match your bank statements. :::tip Before You Begin- You must have fa.reconciliation.create permission
- Have an active bank account with a linked GL account
- Download your bank statement file (CSV or OFX format) :::
Quick Reference
| Task | Navigation Path |
|---|---|
| Start New Reconciliation | Finance > Reconciliations > New Wizard |
| View Past Reconciliations | Finance > Reconciliations |
| Manage Bank Accounts | Finance > Bank Accounts |
Step-by-Step Guide
Step 1: Select Bank Account
- Navigate to Finance > Reconciliations
- Click New Reconciliation button
- Select the bank account to reconcile from the dropdown
- Choose the Reconciliation Date (typically end of statement period)
- Set the Period Start Date and Period End Date to match your statement
Step 2: Import Bank Statement
- Click or drag to upload your bank statement file
- Select the File Format:
- CSV - Comma-separated values (most common)
- OFX - Open Financial Exchange format
- Wait for the file to be parsed and validated
- Review the import summary showing:
- Number of transactions imported
- Total debits and credits
- Beginning and ending balances
Step 3: Review Auto-Matches
After import, the wizard automatically matches bank transactions to GL entries based on:- Amount (exact or tolerance-based)
- Date proximity
- Description/reference similarity
- High Confidence (≥70%): Shown in green - usually correct
- Medium Confidence (50-69%): Shown in yellow - verify manually
- Low Confidence (<50%): Shown in red - likely needs manual attention
- Find the match in the list
- Click the Remove button
- The transaction returns to the unmatched pool
Step 4: Manual Match Exceptions
For transactions that weren’t auto-matched:- Select one or more Bank Transactions from the left column
- Select corresponding GL Entries from the right column
- Verify the totals match (shown at bottom of each column)
- Click Create Match
- 1:1 match - One bank transaction to one GL entry
- 1:many match - One bank transaction to multiple GL entries
- many:1 match - Multiple bank transactions to one GL entry
Step 5: Complete Reconciliation
Review the final summary:| Item | Description |
|---|---|
| Bank Ending Balance | Ending balance from your statement |
| GL Ending Balance | Calculated balance from matched entries |
| Outstanding Checks | Uncleared check amounts |
| Deposits in Transit | Uncleared deposit amounts |
| Difference | Must be $0.00 to complete |
- Click Complete Reconciliation
- The reconciliation is finalized and locked
- Review unmatched transactions
- Check for missing GL entries
- Verify statement balances are correct
- Create adjusting entries if needed
CSV File Format
Expected CSV columns:| Column | Description | Required | Example |
|---|---|---|---|
| Date | Transaction date | Yes | 2026-01-15 |
| Description | Transaction description | Yes | Direct Deposit - Payroll |
| Amount | Transaction amount | Yes | -1,250.00 |
| Check Number | Check number if applicable | No | 1234 |
| Reference | Reference/confirmation number | No | TRN-9876543 |
- Negative amounts = debits (withdrawals, checks, fees)
- Positive amounts = credits (deposits, transfers in)
Tips & Best Practices
- Reconcile Monthly: Don’t let statements accumulate
- Check Dates First: Ensure period dates capture all relevant transactions
- Review Low Confidence Matches: Auto-matching isn’t perfect
- Document Discrepancies: Add notes for future reference
- Save Progress: Use “Save and Exit” for complex reconciliations
Troubleshooting
Issue: Reconciliation Not Balanced
Symptoms: The difference is not $0.00 Solutions:- Check for unmatched transactions in both lists
- Verify beginning balance matches prior reconciliation
- Look for duplicate matches (same transaction matched twice)
- Check for missing GL entries (timing differences)
- Review bank fees that may need separate entries
Issue: Auto-Match Not Finding Matches
Symptoms: Many transactions show as unmatched despite existing GL entries Solutions:- Verify GL entries exist for the reconciliation period
- Check that amounts match exactly (including sign)
- Ensure dates are within the matching tolerance (typically ±3 days)
- Look for amount rounding differences
- Use manual matching for unusual transactions
Issue: Cannot Complete - “Not Balanced” Error
Symptoms: Complete button is disabled or shows balance error Solutions:- The difference must be ≤ $0.01 to complete
- Check for outstanding items not yet accounted for
- Create adjusting journal entries if needed
- Contact your accounting team for large discrepancies
Issue: CSV Import Fails
Symptoms: Error message during file upload Solutions:- Verify file is saved as UTF-8 CSV format
- Check column headers match expected format
- Ensure dates are in YYYY-MM-DD format
- Remove any special characters from amounts
- Try OFX format if available from your bank
Related Guides
- Bank Accounts Setup
- General Ledger Guide
- Chart of Accounts Guide