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Overview

The Bank Reconciliation Wizard guides you through reconciling your bank accounts in 5 easy steps. It automates transaction matching, highlights discrepancies, and ensures your books match your bank statements. :::tip Before You Begin
  • You must have fa.reconciliation.create permission
  • Have an active bank account with a linked GL account
  • Download your bank statement file (CSV or OFX format) :::

Quick Reference

Step-by-Step Guide

Step 1: Select Bank Account

  1. Navigate to Finance > Reconciliations
  2. Click New Reconciliation button
  3. Select the bank account to reconcile from the dropdown
  4. Choose the Reconciliation Date (typically end of statement period)
  5. Set the Period Start Date and Period End Date to match your statement
:::note The period dates determine which GL transactions are considered for matching. :::

Step 2: Import Bank Statement

  1. Click or drag to upload your bank statement file
  2. Select the File Format:
    • CSV - Comma-separated values (most common)
    • OFX - Open Financial Exchange format
  3. Wait for the file to be parsed and validated
  4. Review the import summary showing:
    • Number of transactions imported
    • Total debits and credits
    • Beginning and ending balances
The system automatically triggers auto-matching after import.

Step 3: Review Auto-Matches

After import, the wizard automatically matches bank transactions to GL entries based on:
  • Amount (exact or tolerance-based)
  • Date proximity
  • Description/reference similarity
Review the matches:
  • High Confidence (≥70%): Shown in green - usually correct
  • Medium Confidence (50-69%): Shown in yellow - verify manually
  • Low Confidence (<50%): Shown in red - likely needs manual attention
To remove an incorrect match:
  1. Find the match in the list
  2. Click the Remove button
  3. The transaction returns to the unmatched pool

Step 4: Manual Match Exceptions

For transactions that weren’t auto-matched:
  1. Select one or more Bank Transactions from the left column
  2. Select corresponding GL Entries from the right column
  3. Verify the totals match (shown at bottom of each column)
  4. Click Create Match
Matching Rules:
  • 1:1 match - One bank transaction to one GL entry
  • 1:many match - One bank transaction to multiple GL entries
  • many:1 match - Multiple bank transactions to one GL entry
Repeat until all transactions are matched or accounted for.

Step 5: Complete Reconciliation

Review the final summary: If the difference is $0.00:
  1. Click Complete Reconciliation
  2. The reconciliation is finalized and locked
If there’s a difference:
  1. Review unmatched transactions
  2. Check for missing GL entries
  3. Verify statement balances are correct
  4. Create adjusting entries if needed

CSV File Format

Expected CSV columns: Amount Notes:
  • Negative amounts = debits (withdrawals, checks, fees)
  • Positive amounts = credits (deposits, transfers in)
Example CSV:

Tips & Best Practices

  • Reconcile Monthly: Don’t let statements accumulate
  • Check Dates First: Ensure period dates capture all relevant transactions
  • Review Low Confidence Matches: Auto-matching isn’t perfect
  • Document Discrepancies: Add notes for future reference
  • Save Progress: Use “Save and Exit” for complex reconciliations

Troubleshooting

Issue: Reconciliation Not Balanced

Symptoms: The difference is not $0.00 Solutions:
  1. Check for unmatched transactions in both lists
  2. Verify beginning balance matches prior reconciliation
  3. Look for duplicate matches (same transaction matched twice)
  4. Check for missing GL entries (timing differences)
  5. Review bank fees that may need separate entries

Issue: Auto-Match Not Finding Matches

Symptoms: Many transactions show as unmatched despite existing GL entries Solutions:
  1. Verify GL entries exist for the reconciliation period
  2. Check that amounts match exactly (including sign)
  3. Ensure dates are within the matching tolerance (typically ±3 days)
  4. Look for amount rounding differences
  5. Use manual matching for unusual transactions

Issue: Cannot Complete - “Not Balanced” Error

Symptoms: Complete button is disabled or shows balance error Solutions:
  1. The difference must be ≤ $0.01 to complete
  2. Check for outstanding items not yet accounted for
  3. Create adjusting journal entries if needed
  4. Contact your accounting team for large discrepancies

Issue: CSV Import Fails

Symptoms: Error message during file upload Solutions:
  1. Verify file is saved as UTF-8 CSV format
  2. Check column headers match expected format
  3. Ensure dates are in YYYY-MM-DD format
  4. Remove any special characters from amounts
  5. Try OFX format if available from your bank