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Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

This page displays the detail view for a single IT offboarding instance, identified by its record ID. Navigate to it at /it/offboarding/:id.

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Overview

The Offboarding Details page shows employee information, a prioritized access revocation section (marked as high priority), asset return tasks, license reclaim tasks, an all-tasks checklist, and a notes textarea. A sidebar shows overall progress and SLA status. Task groups are categorized as access, security, equipment, and software. The employee’s IT profile and assigned assets are linked from the sidebar.

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Who it’s for

This route is protected by IT_PERMISSIONS.VIEW (it.view) via the module-level ITViewGuard. No additional per-route permission gate exists beyond the module guard.

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Before you start

  • The offboarding instance must already exist (created from the Offboarding dashboard).
  • The target last-day date should be set on the instance.

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Steps

  1. Navigate to IT > Offboarding and click an employee’s offboarding row, or navigate directly to /it/offboarding/:id.
  2. Review the Employee Information card to confirm the correct employee.
  3. Complete tasks in the Access Revocation section first (highest priority).
  4. Work through Asset Return and License Reclaim task sections.
  5. Use the All Offboarding Tasks checklist for a complete view.
  6. Add or update Notes and click Save Notes.
  7. When all required tasks are done, click Mark Complete.

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Key concepts

  • Access revocation — tasks with category === 'access'; displayed with a destructive border to indicate priority.
  • Asset return — tasks with category === 'equipment'.
  • License reclaim — tasks with category === 'software'.
  • SLA status — the OnboardingSLAIndicator component compares the current date against target_date.
  • target_date — the employee’s last working day.

IT Service Management

IT Service Management overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/it.tsx
  • src/cores/it/pages/onboarding/OffboardingInstanceDetailPage.tsx
  • src/cores/it/hooks/useOnboardingInstances.ts
  • src/cores/it/hooks/useOnboardingTaskInstances.ts