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Documentation Index

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Version: 1.0.0
Last Updated: 2025-11-25
This directory contains operational documentation for deploying, monitoring, and maintaining the Encore Health OS Platform in production environments.

Overview

Operations documentation covers:
  • Deployment procedures and checklists
  • Incident response and troubleshooting
  • Monitoring and alerting configuration
  • Backup and disaster recovery
  • Performance tuning and optimization
  • Security hardening procedures

Documents

Production Readiness

File: PRODUCTION_READINESS.md
Status: 📋 Placeholder
Purpose: Pre-deployment checklist and production environment requirements
Sections to be added:
  • Infrastructure requirements
  • Security configuration checklist
  • Database setup and migration procedures
  • Environment variable configuration
  • SSL/TLS certificate setup
  • Monitoring and logging configuration
  • Backup and recovery procedures
  • Load testing results
  • Security audit results
  • Compliance verification checklist

Deployment Runbook

Status: 📋 Planned
Purpose: Step-by-step deployment procedures

Incident Response

Status: 📋 Planned
Purpose: On-call procedures and incident handling

Monitoring & Alerting

Status: 📋 Planned
Purpose: Monitoring setup, alert thresholds, and dashboard configuration

Backup & Recovery

Status: 📋 Planned
Purpose: Backup procedures, RTO/RPO targets, and disaster recovery plans

Deployment Flow

Pre-Deployment
  → Infrastructure Setup
  → Security Hardening
  → Database Migrations
  → Environment Configuration
  → Smoke Tests

Deployment
  → Frontend Build & Deploy
  → Edge Functions Deploy
  → Database Migration Execution
  → Post-Deployment Verification

Post-Deployment
  → Monitoring Verification
  → Performance Testing
  → Security Scan
  → Rollback Plan Verification

Key Operational Metrics

Availability Targets

  • Uptime: 99.9% (SLA target)
  • Planned maintenance: < 4 hours/month
  • Unplanned downtime: < 30 minutes/month

Performance Targets (p95)

  • API response time: < 500ms
  • Page load time: < 3s
  • Database query time: < 200ms

Monitoring

  • Health checks: Every 60s
  • Metric collection: Every 10s
  • Log aggregation: Real-time
  • Alert escalation: < 5 minutes

Emergency Contacts

Platform Team:
  • TBD
On-Call Rotation:
  • TBD
Escalation Path:
  1. On-call engineer (PagerDuty)
  2. Platform lead
  3. Engineering director
  4. CTO

References

  • /constitution.md - Deployment and rollback procedures (Section 5.5)
  • /docs/architecture/index.md - Architecture overview
  • /tests/README.md - Testing requirements
  • Supabase Production Best Practices

Maintained by: Platform Operations Team
Questions? See team wiki or raise in #platform-ops Slack