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The Issues screen is accessible at /lo/issues and provides a list of organizational issues with open/discussing/resolved status counts, filtering by status and priority, and a search field.

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Overview

The IssuesPage loads issues via useIssues(organization?.id, filters). Status counters display open, discussing, and resolved counts. The includeResolved filter defaults to false, hiding resolved issues. Filters include status and priority selectors; a search input updates the search filter. Issues are rendered as IssueCard components. The ?action=new query parameter (from keyboard shortcut Cmd/Ctrl+I on the dashboard) opens IssueFormDialog automatically. The ”+” button also opens the dialog.

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Who it’s for

Requires LO_PERMISSIONS.DASHBOARD_VIEW (lo.dashboard.view) via the shared LOViewGuard. Creating issues uses lo.issues.create; editing uses lo.issues.edit.

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Before you start

  • lo.dashboard.view permission required.
  • An active organization context with a valid organization.id is required.

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Steps

1

Navigate to Issues

Go to /lo/issues. The page loads open and discussing issues.
2

Review status counts

Open, Discussing, and Resolved counts are shown at the top.
3

Filter issues

Use the status and priority dropdowns or the search input to narrow results.
4

Show resolved issues

Enable the include-resolved toggle (when present in filters) to see resolved issues.
5

Open an issue

Select an IssueCard to navigate to /lo/issues/:issueId for full detail.
6

Create an issue

Select ”+” or navigate to /lo/issues?action=new to open IssueFormDialog.

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Key concepts

  • Issue statuses: open, discussing, resolved.
  • Priority values: low, medium, high.
  • ?action=new: query parameter that auto-opens the create dialog (cleared after use).

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Viewing an issue

The Issue Details screen is accessible at /lo/issues/:issueId and provides tabbed management of an issue’s details, discussion thread, resolution, and linked platform tasks. The IssueDetailPage reads :issueId from URL params and fetches the issue via useIssue. The page shows the issue title, a IssuePriorityBadge, an IssueStatusBadge, the assigned owner avatar and name, and the creation date. Four tabs — Details, Discuss, Resolve, and Tasks — are URL-synced via useTabUrlState. IssueDiscussionThread provides a comment thread, IssueResolutionForm captures resolution details, and SourceTasksPanel shows linked platform tasks. The Tasks tab badge shows a task count. Edit and Delete buttons are in the header; deletion uses AlertDialog confirmation. Permissions: lo.dashboard.view required; editing requires lo.issues.edit. The issue identified by :issueId must exist.
  1. Open an issue: navigate to /lo/issues/:issueId or select an issue from the Issues list.
  2. Review details: on the Details tab, read the issue title, priority, status, owner, and creation date.
  3. Discuss: switch to the Discuss tab to read and add comments in IssueDiscussionThread.
  4. Resolve the issue: switch to the Resolve tab and complete IssueResolutionForm to capture resolution details.
  5. View linked tasks: switch to the Tasks tab to see platform tasks linked to this issue.
  6. Edit the issue: select Edit to open IssueFormDialog with current values pre-filled.
  7. Delete the issue: select Delete and confirm in the AlertDialog to remove the issue.
Key concepts:
  • Issue statuses: open, discussing, resolved.
  • Tab URL sync: active tab (details, discuss, resolve, tasks) is stored in the URL.
  • IssueResolutionForm: captures resolution information when closing an issue.

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Creating an issue

The path /lo/issues/new is not defined in src/routes/lo.tsx and is not a standalone screen. New issues are created via the IssueFormDialog modal, opened from the /lo/issues list page using the ”+” button or the ?action=new query parameter (triggered by the keyboard shortcut Cmd/Ctrl+I on the dashboard). The :issueId route would match /lo/issues/new with new as the ID, rendering an empty or not-found state. To create an issue: go to /lo/issues and select ”+” (or use Cmd/Ctrl+I from the dashboard) to open IssueFormDialog.

Leadership

Leadership core overview.

Governance & parity

Documentation coverage and governance.
This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/lo.tsx
  • src/cores/lo/pages/IssuesPage.tsx
  • src/cores/lo/pages/IssueDetailPage.tsx
  • src/cores/lo/hooks/useIssues.ts