IT Module – Admin and Permissions

Module: IT (Information Technology)
Specs: specs/it/
Navigation worksheet: specs/it/navigation/NAVIGATION_WORKSHEET.md

Permission keys

IT uses PF-30 permission keys in the form it.{entity}.{action}. Typical keys:

Key	Description
`it.assets.view`	View assets list and detail
`it.assets.create`	Create assets
`it.assets.edit`	Edit assets
`it.assets.delete`	Delete/retire assets
`it.tickets.view`	View tickets list and detail
`it.tickets.create`	Create tickets
`it.tickets.edit`	Edit and assign tickets
`it.tickets.delete`	Delete/cancel tickets
`it.licenses.view`	View licenses and compliance
`it.licenses.create`	Create licenses
`it.licenses.edit`	Edit licenses
`it.vendors.view`	View vendors and contracts
`it.vendors.create`	Create vendors
`it.vendors.edit`	Edit vendors
`it.procurement.view`	View purchase requests
`it.procurement.create`	Create purchase requests
`it.procurement.approve`	Approve purchase requests
`it.security.view`	View security patches, vulnerabilities, incidents
`it.security.edit`	Manage security items
`it.changes.view`	View change requests
`it.changes.create`	Create change requests
`it.changes.approve`	Approve/CAB change requests
`it.onboarding.view`	View onboarding/offboarding
`it.onboarding.manage`	Manage provisioning templates and tasks
`it.reports.view`	View reports
`it.reports.create`	Create report definitions
`it.settings.manage`	Manage IT module settings

Full list and nav mapping: NAVIGATION_WORKSHEET.md.

Module settings: Configure via IT → Settings (or org-level module settings). Includes SLA defaults, ticket numbering, and optional integrations.
SLA policies: Define response and resolution targets by priority/category in IT → Settings or via it_sla_policies (IT-02).
Provisioning templates: Define onboarding/offboarding task templates under IT → JML → Templates (IT-08).
Change templates and blackouts: Configure change types and blackout periods under IT → Changes → Templates and Blackouts (IT-09).