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Documentation Index

Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt

Use this file to discover all available pages before exploring further.

This page displays the full detail view for a single IT vendor record. Navigate to it at /it/vendors/:id.

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Overview

The Vendor Details page shows the vendor name, type badge, status badge, contact information (name, email, phone, website, address), performance metrics (satisfaction rating, average response time, active and total contract counts), notes, and a list of associated contracts via VendorContractList. The Edit button navigates to /it/vendors/:id/edit.

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Who it’s for

This route is protected by IT_PERMISSIONS.VIEW (it.view) via the module-level ITViewGuard. No additional per-route permission gate exists beyond the module guard.

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Before you start

  • The vendor record must already exist.

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Steps

  1. Navigate to IT > Vendors and click a vendor row, or navigate directly to /it/vendors/:id.
  2. Review Contact Information: name, email (clickable mailto link), phone (clickable tel link), website, and address.
  3. Review Performance metrics: satisfaction rating, average response time, and contract counts.
  4. Review Notes if present.
  5. Review the Contracts section for all associated vendor contracts.
  6. Click Edit to modify the vendor record.

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Key concepts

  • vendor_type — classification of the vendor (e.g., hardware, software, service provider).
  • satisfaction_rating — numeric score out of 5.0.
  • average_response_time_hours — average response time in hours.
  • VendorContractList — component listing contracts associated with this vendor.

IT Service Management

IT Service Management overview.

Governance & parity

This page documents shipped product behavior. It is not medical, legal, or billing advice. Verify against your organization’s policies and applicable regulations before using it for clinical, compliance, or billing decisions. Protected health information (PHI) shown in the product is governed by your tenant’s access controls and is never exposed in this documentation.
  • src/routes/it.tsx
  • src/cores/it/pages/vendors/VendorDetailPage.tsx
  • src/cores/it/hooks/useVendor.ts
  • src/cores/it/components/vendors/VendorContractList.tsx