> ## Documentation Index
> Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Information Blocking Review

> Compliance officer queue for reviewing FHIR access denials that may constitute information blocking under the 21st Century Cures Act.

The Information Blocking Review queue allows compliance officers to disposition FHIR access denials for potential information-blocking violations under the Cures Act. Route: `/pm/compliance/information-blocking`.

## Overview

This page presents a tabbed queue of FHIR access denial records from `useInformationBlockingQueue`. Each entry is displayed with a disposition badge (`pending`, `valid_exception`, `info_blocking`, `under_review`), denial category, FHIR resource type, denial narrative, and occurrence timestamp. Compliance officers can click **Disposition** on pending entries to open `InformationBlockingDispositionDialog` and record a determination.

## Who it's for

Requires permission `pm.compliance.review` (`PM_PERMISSIONS.COMPLIANCE_REVIEW`).

## Before you start

* Confirm your organization has the `pm.compliance.review` permission assigned to the relevant role.
* Access the queue only to review FHIR-related denial events — entries contain patient access record metadata.

## Steps

<Steps>
  <Step title="Navigate to the queue">
    Go to **Practice Management → Compliance → Information Blocking Review** or navigate directly to `/pm/compliance/information-blocking`.
  </Step>

  <Step title="Select a disposition tab">
    Choose one of the four tabs: **Pending review**, **Permitted**, **Info blocking**, or **Under review** to filter entries by current disposition status.
  </Step>

  <Step title="Review an entry">
    Each card shows the denial category, FHIR resource type, denial narrative, and the date/time the denial occurred.
  </Step>

  <Step title="Disposition a pending entry">
    For entries in the **Pending review** tab, click **Disposition** to open the disposition dialog. Select the appropriate determination and save.
  </Step>
</Steps>

## Key concepts

* **Disposition statuses** — `pending` (awaiting review), `valid_exception` (permitted under ONC exception), `info_blocking` (potential violation flagged), `under_review` (investigation open).
* **FHIR resource type** — the data type requested by the third-party application when the denial occurred.

## Related

<Columns cols={2}>
  <Card title="Practice Management" icon="briefcase" href="/pm/overview">
    Practice Management core overview.
  </Card>

  <Card title="Governance & parity" icon="scale-balanced" href="/governance/index" />
</Columns>

<Note>
  This page documents shipped product behavior. It is not medical, legal, or
  billing advice. Verify against your organization's policies and applicable
  regulations before using it for clinical, compliance, or billing decisions.
  Protected health information (PHI) shown in the product is governed by your
  tenant's access controls and is never exposed in this documentation.
</Note>

<Accordion title="Documentation sources">
  * src/routes/pm.tsx
  * src/cores/pm/pages/InformationBlockingReviewPage.tsx
  * src/cores/pm/hooks/useInformationBlockingQueue.ts
  * src/cores/pm/types/patient-access.ts
  * src/platform/permissions/constants.ts
</Accordion>