> ## Documentation Index
> Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
> Use this file to discover all available pages before exploring further.

# IT Operations

> Landing page for the IT core module — assets, tickets, licensing, security, and operational dashboards.

The IT Operations page is the main landing view for the IT module at route `/it`. It displays a summary of active vendors, pending procurement requests, expiring contracts, and overall license compliance, along with grouped widgets for assets, support tickets, security, and operations.

## Overview

On load the page calls `useITDashboardStats` to populate four summary cards, then renders ten lazy-loaded dashboard widgets grouped into three sections: **Assets & Support**, **Vendors & Security**, and **Operations**. A settings shortcut button navigates to `/it/settings` (requires `it.settings.admin`).

Alternate routes: the `/it/dashboard` route renders the `ITDashboard` component (a separate detailed dashboard) rather than this overview.

## Who it's for

Users with permission `it.view` (guarded by `ITViewGuard` → `RequirePermission permission={IT_PERMISSIONS.VIEW}`).

## Before you start

* Confirm you have the IT module enabled for your organization.
* The page auto-refreshes widget data when the `it` query key is invalidated.

## Steps

<Steps>
  <Step title="Open the IT module">
    Navigate to the IT section of the platform. The overview page loads automatically at `/it`.
  </Step>

  <Step title="Review the summary cards">
    Four stat cards display: Active Vendors, Pending Requests (procurement), Expiring Contracts (next 30 days), and License Compliance percentage. Cards with elevated values display a warning state.
  </Step>

  <Step title="Explore the widget sections">
    Scroll through three sections — **Assets & Support**, **Vendors & Security**, and **Operations** — to see detailed widget data for assets, tickets, SLA status, licenses, vendors, contracts, security posture, procurement, onboarding, and change requests.
  </Step>

  <Step title="Use quick actions">
    The Quick Actions bar (below the page header) provides configurable shortcuts for common tasks in the IT module.
  </Step>

  <Step title="Navigate to sub-sections">
    Click any stat card or widget to navigate to the corresponding detail page, or use the navigation menu to access specific areas.
  </Step>
</Steps>

## Key concepts

| Concept                | Description                                                                                                     |
| ---------------------- | --------------------------------------------------------------------------------------------------------------- |
| `useITDashboardStats`  | Hook that loads aggregate stats (active vendors, pending requests, expiring contracts, total/expiring licenses) |
| StatCard warning state | A card renders in warning variant when Pending Requests > 5 or Expiring Contracts > 0                           |
| QuickActionsSection    | Org-scoped configurable shortcuts for module `"it"`, editable by users with the appropriate permission          |

## Related

<Columns cols={2}>
  <Card title="IT Service Management" icon="headset" href="/it/overview">
    IT Service Management overview.
  </Card>

  <Card title="Governance & parity" icon="scale-balanced" href="/governance/index" />
</Columns>

<Note>
  This page documents shipped product behavior. It is not medical, legal, or
  billing advice. Verify against your organization's policies and applicable
  regulations before using it for clinical, compliance, or billing decisions.
  Protected health information (PHI) shown in the product is governed by your
  tenant's access controls and is never exposed in this documentation.
</Note>

<Accordion title="Documentation sources">
  * src/routes/it.tsx
  * src/cores/it/pages/ITOverview\.tsx
  * src/cores/it/hooks/useITDashboardStats.ts
</Accordion>