> ## Documentation Index
> Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Exit Interviews

> Manage exit interviews for departing employees — list, filter, schedule new interviews, view full interview details, and mark complete or declined.

The Exit Interviews page (`/hr/engagement/exit-interviews`) lists all exit interviews for the organization with filtering by type, status, and date range, and provides actions to schedule new interviews or mark existing ones complete.

## Overview

The table shows employee avatar, name, employee number, interview date, interview type badge (Self-Service, HR Conducted, Manager Conducted), status badge (Pending, Completed, Declined), and conducted-by name. Filters include a search by employee name, interview type, status, and from/to date pickers. The row action menu provides **View**, **Edit**, and (for pending interviews) **Mark Complete**. A **Schedule Interview** button at the top-right navigates to the new interview form.

Interview types:

| Type              | Code                |
| ----------------- | ------------------- |
| Self-Service      | `self_service`      |
| HR Conducted      | `hr_conducted`      |
| Manager Conducted | `manager_conducted` |

## Who it's for

Access follows your organization's role and module configuration.

## Before you start

* Exit interview records are typically created through the offboarding process or manually via the **Schedule Interview** button.

## Steps

1. Navigate to **HR → Engagement → Exit Interviews** or go to `/hr/engagement/exit-interviews`.
2. Use the filters to narrow by type, status, or date range.
3. Click an employee name to view the full exit interview detail.
4. Use the action menu to edit or mark complete.
5. Click **Schedule Interview** to create a new exit interview record.

## Key concepts

| Concept   | Meaning                                                |
| --------- | ------------------------------------------------------ |
| Pending   | Interview scheduled but not yet completed or declined  |
| Completed | Interview finalized with feedback recorded             |
| Declined  | Employee declined to participate in the exit interview |

## Viewing an exit interview

The Exit Interview Details page (`/hr/engagement/exit-interviews/:id`) displays the full record for a single exit interview, including employee information, interview type, status, scheduled date, feedback, and actions to mark complete or decline.

The page shows status and type badges, interview date, and an employee card with avatar, name, and employee number. An interview summary card shows the "Would Recommend" and "Rehire Eligible" determinations (Yes/No/Not determined) and the completed-at timestamp. A feedback card shows the reason for leaving, general feedback text, and HR internal notes (each in its own section). When status is `pending`, action buttons for **Edit**, **Decline**, and **Mark Complete** are shown. Marking complete navigates back to the exit interviews list.

Before you start: the exit interview record must exist in your organization. Only interviews with `pending` status can be marked complete or declined.

1. Navigate to **HR → Engagement → Exit Interviews** and click an interview row, or go directly to `/hr/engagement/exit-interviews/:id`.
2. Review the status and interview type badges and the scheduled date.
3. Check the employee info card and interview summary.
4. Review feedback sections (reason for leaving, general feedback, HR notes).
5. If pending, use **Edit** to update details, **Decline** to decline, or **Mark Complete** to finalize.

**Key detail concepts:**

| Concept         | Meaning                                                                        |
| --------------- | ------------------------------------------------------------------------------ |
| Would Recommend | Whether the departing employee would recommend the organization as an employer |
| Rehire Eligible | Whether the departing employee is considered eligible for future rehire        |
| HR Notes        | Internal notes visible to HR — SME: confirm visibility scope                   |

## Editing an exit interview

The Edit Exit Interview page provides a form for updating an existing exit interview record. It is available at route `/hr/engagement/exit-interviews/:id/edit`. The route renders `ExitInterviewFormPage` in edit mode (because the `id` param is present). The existing record is fetched via `useExitInterviewDetail`. On submit, `update.mutate` is called and the user is redirected to the detail page. The form is rendered by `ExitInterviewForm`.

Before you start: navigate from an exit interview detail page at `/hr/engagement/exit-interviews/:id`.

1. From an exit interview detail page, click the edit action. You land on `/hr/engagement/exit-interviews/:id/edit`.
2. Update any fields in the exit interview form.
3. Submit the form. On success, you are redirected to the detail page.

## Related

<Columns cols={2}>
  <Card title="Human Resources" icon="users" href="/hr/overview">
    Human Resources core overview.
  </Card>

  <Card title="Governance & parity" icon="scale-balanced" href="/governance/index" />
</Columns>

<Note>
  This page documents shipped product behavior. It is not medical, legal, or
  billing advice. Verify against your organization's policies and applicable
  regulations before using it for clinical, compliance, or billing decisions.
  Protected health information (PHI) shown in the product is governed by your
  tenant's access controls and is never exposed in this documentation.
</Note>

<Accordion title="Documentation sources">
  * src/routes/hr/engagement-routes.tsx
  * src/cores/hr/engagement/pages/ExitInterviewListPage.tsx
  * src/cores/hr/engagement/pages/ExitInterviewDetailPage.tsx
  * src/cores/hr/engagement/pages/ExitInterviewFormPage.tsx
  * src/cores/hr/engagement/hooks/useExitInterviewList.ts
  * src/cores/hr/engagement/hooks/useExitInterviewDetail.ts
  * src/cores/hr/engagement/hooks/useExitInterviewMutation.ts
</Accordion>