> ## Documentation Index
> Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Engagement Analytics

> Analytics dashboard for employee engagement scores, survey response rates, exit interview metrics, and engagement trend charts.

The Engagement Analytics page (`/hr/engagement/analytics`) provides tabbed analytics covering engagement score overview, survey statistics, exit interview metrics, and historical engagement trends.

## Overview

The page contains four tabs:

* **Overview** — shows the overall engagement score card, response rate, active surveys count, and a bar chart comparing engagement scores by department (when data is present).
* **Surveys** — shows active survey count, total responses, response rate, and overall engagement score for the selected period.
* **Exit Interviews** — shows total interviews, completed count, recommendation rate, rehire eligibility rate, average days to completion, and a pie chart of departure reasons.
* **Trends** — shows a line chart of engagement score and response rate over time across multiple survey periods. Requires at least two periods of data.

A period selector (Monthly, Quarterly, Annual) and an Export button are available in the page header.

## Who it's for

Access follows your organization's role and module configuration. ## Before you start

* At least one completed survey with responses is needed for most charts to show data.
* The Trends tab requires at least two tracked periods.

## Steps

1. Navigate to `/hr/engagement/analytics`.
2. Select a time period (Monthly, Quarterly, Annual) from the dropdown.
3. Review the **Overview** tab for a quick engagement snapshot.
4. Switch to **Surveys** for participation statistics.
5. Switch to **Exit Interviews** for departure analytics.
6. Switch to **Trends** to view engagement score progression over time.
7. Click **Export** to download the current analytics view.

## Key concepts

| Concept             | Meaning                                                                           |
| ------------------- | --------------------------------------------------------------------------------- |
| Engagement score    | An overall numeric score derived from survey responses — SME: confirm formula     |
| Response rate       | Percentage of eligible employees who responded to the survey                      |
| Recommendation rate | Percentage of departing employees who indicated they would recommend the employer |
| Rehire rate         | Percentage of departing employees marked eligible for rehire                      |

## Related

<Columns cols={2}>
  <Card title="Human Resources" icon="users" href="/hr/overview">
    Human Resources core overview.
  </Card>

  <Card title="Governance & parity" icon="scale-balanced" href="/governance/index" />
</Columns>

<Note>
  This page documents shipped product behavior. It is not medical, legal, or
  billing advice. Verify against your organization's policies and applicable
  regulations before using it for clinical, compliance, or billing decisions.
  Protected health information (PHI) shown in the product is governed by your
  tenant's access controls and is never exposed in this documentation.
</Note>

<Accordion title="Documentation sources">
  * src/routes/hr/engagement-routes.tsx
  * src/cores/hr/engagement/pages/EngagementAnalyticsDashboardPage.tsx
  * src/cores/hr/engagement/hooks/useSurveyAnalytics.ts
  * src/cores/hr/engagement/hooks/useExitInterviewAnalytics.ts
</Accordion>