> ## Documentation Index
> Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Patient Portal — Consent Self-Service User Guide

> Module: CL (Clinical & EHR) — CL-11 EN-35 Audience: Patients using the portal Last Updated: 2026-02-27

**Module:** CL (Clinical & EHR) — CL-11 EN-35\
**Audience:** Patients using the portal\
**Last Updated:** 2026-02-27

***

## Overview

The Consent Self-Service feature allows you to view your active, expired, and revoked consents directly from the patient portal. You can also submit requests to revoke or modify existing consents.

***

## Viewing Your Consents

1. Log in to the **Patient Portal**.
2. Navigate to **My Consents** from the portal menu.
3. You will see a list of all consents associated with your care, including:
   * **Consent type** (e.g., Treatment/Payment/Operations, SUD Counseling Notes)
   * **Category** (Standard, 42 CFR Part 2, Minor, Guardian)
   * **Status** — Active (green), Expired (amber), or Revoked (red)
   * **Effective and expiration dates**

### Status Definitions

| Status      | Meaning                                      |
| ----------- | -------------------------------------------- |
| **Active**  | Consent is currently in effect               |
| **Expired** | Consent has passed its expiration date       |
| **Revoked** | Consent was revoked by you or your care team |

***

## Requesting a Consent Change

If you wish to revoke a consent or request a scope change:

1. Find the consent in **My Consents**.
2. Click **Request Change** on the consent row.
3. In the dialog that appears:
   * Select the **Request Type**: Revocation or Scope Change.
   * Provide **Details** explaining your request.
4. Click **Submit Request**.
5. A confirmation toast will appear. Your request is now pending staff review.

### What Happens Next

* Your request is recorded and sent to your care team for review.
* A staff member will process the request per organizational policy.
* **Important:** Submitting a request does not immediately revoke or change your consent. A staff member must approve and execute the change.

***

## Frequently Asked Questions

**Q: Can I revoke a consent immediately?**\
A: No. For your safety and regulatory compliance, consent changes are reviewed by your care team before taking effect.

**Q: Will I be notified when my request is processed?**\
A: Your care team will follow up with you regarding the status of your request.

**Q: Can I see consents from a different facility?**\
A: You can only view consents associated with your current care organization.

***

## Need Help?

Contact your care team or the front desk if you have questions about your consents or need assistance using the portal.