> ## Documentation Index
> Fetch the complete documentation index at: https://docs.encoreos.io/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS Templates

> Create and manage reusable SMS message templates with merge fields for personalized outreach.

The SMS Templates page at `/ce/sms/templates` is an administrative interface for creating and managing reusable SMS message templates that can include merge fields for personalization.

## Overview

Navigating to `/ce/sms/templates` loads `SmsTemplatesPage`, gated by `ce.sms.admin`. The page renders a header ("SMS Templates", description "Create and manage reusable SMS templates with merge fields for personalized messaging.") and the `SmsTemplateList` component.

## Who it's for

Permission required: `ce.sms.admin`

## Before you start

* You must have `ce.sms.admin` permission.
* Templates reference merge fields — confirm available merge tokens with your SME before creating templates.

## Steps

<Steps>
  <Step title="Open SMS Templates">
    Navigate to `/ce/sms/templates` from the CE SMS navigation.
  </Step>

  <Step title="View existing templates">
    `SmsTemplateList` displays all templates available for your organization.
  </Step>

  <Step title="Create a template">
    Use the create action in `SmsTemplateList` to define a new template with a name, body text, and any merge fields.
  </Step>

  <Step title="Edit or delete a template">
    Use the inline actions on each template to update or remove it.
  </Step>
</Steps>

## Related

<Columns cols={2}>
  <Card title="Community Engagement" icon="bullhorn" href="/ce/overview">
    Community Engagement core overview.
  </Card>

  <Card title="Governance & parity" icon="scale-balanced" href="/governance/index" />
</Columns>

<Note>
  This page documents shipped product behavior. It is not medical, legal, or
  billing advice. Verify against your organization's policies and applicable
  regulations before using it for clinical, compliance, or billing decisions.
  Protected health information (PHI) shown in the product is governed by your
  tenant's access controls and is never exposed in this documentation.
</Note>

<Accordion title="Documentation sources">
  * src/routes/ce.tsx
  * src/cores/ce/pages/SmsTemplatesPage.tsx
  * src/cores/ce/components/sms/SmsTemplateList.tsx
</Accordion>